{"id":1195,"date":"2026-09-05T17:22:38","date_gmt":"2026-09-05T17:22:38","guid":{"rendered":"https:\/\/wordpress.sofinela.sk\/?page_id=1195"},"modified":"2026-09-28T07:13:04","modified_gmt":"2026-09-28T07:13:04","slug":"vseobecne-obchodne-podmienky","status":"publish","type":"page","link":"https:\/\/sofinela.com\/en\/vseobecne-obchodne-podmienky\/","title":{"rendered":"General Terms and Conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1195\" class=\"elementor elementor-1195\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3404077 e-con e-atomic-element e-flexbox-base e-default-div\" data-id=\"3404077\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"3404077\">\n    \t\t\t<p class=\"e-62dc733-df2a5a6 e-paragraph-base e-default-p\" data-interaction-id=\"62dc733\">General Terms and Conditions<\/p>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-16fe5d9 e-con e-atomic-element e-flexbox-base e-default-div\" data-id=\"16fe5d9\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"16fe5d9\">\n    \t\t\t<p class=\"e-paragraph-base e-default-p\" data-interaction-id=\"c8c2e8c\"><\/p>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-9ba1dc9 e-flex e-con-boxed e-con e-parent\" data-id=\"9ba1dc9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0553797 elementor-widget elementor-widget-text-editor\" data-id=\"0553797\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-path-to-node=\"6\">1. General provisions and definitions<\/h3><p>1.1. These General Terms and Conditions (hereinafter the \"GTC\") govern the rights and obligations of the contracting parties arising from a purchase contract concluded between the Seller and the Buyer through the online store \/ website www.sofinela.com<span style=\"color: #222222; font-family: Monaco, Consolas, Andale Mono, DejaVu Sans Mono, monospace;\"><span style=\"background-color: #e9ebec;\">.<\/span><\/span><\/p><p data-path-to-node=\"8\">1.2. <b data-path-to-node=\"8\" data-index-in-node=\"5\">Seller:<\/b><\/p><ul data-path-to-node=\"9\"><li><p data-path-to-node=\"9,0,0\">Meno a priezvisko: Ing. Lenka \u017ditkovi\u010dov\u00e1, M.Sc.<\/p><\/li><li><p data-path-to-node=\"9,1,0\">Miesto podnikania: Lu\u017en\u00e1 2, 85104 Bratislava<\/p><\/li><li><p data-path-to-node=\"9,1,0\"><span style=\"font-size: 16px;\">Zap\u00edsan\u00fd v \u017divnostenskom registri vedenom Okresn\u00fdm \u00faradom, \u010d\u00edslo \u017eivnostensk\u00e9ho registra:<\/span><\/p><\/li><li><p data-path-to-node=\"9,4,0\">E-mail: sofinela@sofinela.com<\/p><p data-path-to-node=\"9,6,1\"><i data-path-to-node=\"9,6,1\" data-index-in-node=\"0\">(Nie som platcom DPH)<\/i><\/p><\/li><\/ul><p data-path-to-node=\"10\">1.3. <b data-path-to-node=\"10\" data-index-in-node=\"5\">Kupuj\u00faci:<\/b> Fyzick\u00e1 osoba (spotrebite\u013e alebo podnikate\u013e) alebo pr\u00e1vnick\u00e1 osoba, ktor\u00e1 si zak\u00fapi digit\u00e1lny produkt cez webov\u00e9 rozhranie Pred\u00e1vaj\u00faceho.<\/p><p data-path-to-node=\"11\">1.4. <b data-path-to-node=\"11\" data-index-in-node=\"5\">Digit\u00e1lny produkt:<\/b> Elektronick\u00fd s\u00fabor alebo pr\u00edstup k digit\u00e1lnemu obsahu (najm\u00e4 tabu\u013ekov\u00e9 \u0161abl\u00f3ny vo form\u00e1te MS Excel a Google Sheets) dod\u00e1van\u00fd elektronickou cestou (e-mailom alebo stiahnut\u00edm z odkazu).<\/p><h3 data-path-to-node=\"13\">2. Objedn\u00e1vka a uzatvorenie zmluvy<\/h3><p data-path-to-node=\"14\">2.1. Kupuj\u00faci vykon\u00e1va objedn\u00e1vku prostredn\u00edctvom objedn\u00e1vkov\u00e9ho formul\u00e1ra na webovej str\u00e1nke.<\/p><p data-path-to-node=\"15\">2.2. Pred odoslan\u00edm objedn\u00e1vky je Kupuj\u00facemu umo\u017enen\u00e9 skontrolova\u0165 a meni\u0165 \u00fadaje. Objedn\u00e1vku Kupuj\u00faci odosle kliknut\u00edm na tla\u010didlo potvrdenia objedn\u00e1vky (s povinnos\u0165ou platby).<\/p><p data-path-to-node=\"16\">2.3. Uzatvorenie k\u00fapnej zmluvy nast\u00e1va momentom doru\u010denia potvrdenia objedn\u00e1vky zo strany Pred\u00e1vaj\u00faceho na e-mailov\u00fa adresu Kupuj\u00faceho.<\/p><h3 data-path-to-node=\"18\">3. Ceny a platobn\u00e9 podmienky<\/h3><p data-path-to-node=\"19\">3.1. V\u0161etky ceny digit\u00e1lnych produktov uveden\u00e9 na webovej str\u00e1nke s\u00fa kone\u010dn\u00e9. Pred\u00e1vaj\u00faci nie je platcom DPH.<\/p><p data-path-to-node=\"20\">3.2. Kupuj\u00faci m\u00f4\u017ee \u00fahradu k\u00fapnej ceny vykona\u0165 sp\u00f4sobmi, ktor\u00e9 pon\u00faka objedn\u00e1vkov\u00fd formul\u00e1r (napr. platobn\u00e1 karta, bankov\u00fd prevod, platobn\u00e1 br\u00e1na).<\/p><p data-path-to-node=\"21\">3.3. K\u00fapna cena sa pova\u017euje za uhraden\u00fa momentom prip\u00edsania celej sumy na bankov\u00fd \u00fa\u010det Pred\u00e1vaj\u00faceho.<\/p><h3 data-path-to-node=\"23\">4. Dodacie podmienky (Spr\u00edstupnenie digit\u00e1lneho obsahu)<\/h3><p data-path-to-node=\"24\">4.1. Digit\u00e1lny produkt je Kupuj\u00facemu dodan\u00fd elektronicky \u2013 okam\u017eite po prip\u00edsan\u00ed platby na \u00fa\u010det Pred\u00e1vaj\u00faceho, najnesk\u00f4r v\u0161ak do 24 hod\u00edn od \u00fahrady.<\/p><p data-path-to-node=\"25\">4.2. Dodanie prebieha zaslan\u00edm e-mailu s odkazom na stiahnutie s\u00faboru (vo form\u00e1te <code data-path-to-node=\"25\" data-index-in-node=\"82\">.xlsx<\/code> pre MS Excel) alebo odkazom na k\u00f3piu \u0161abl\u00f3ny (pre Google Sheets).<\/p><p data-path-to-node=\"26\">4.3. Pred\u00e1vaj\u00faci nezodpoved\u00e1 za nedodanie produktu z d\u00f4vodu nespr\u00e1vne zadanej e-mailovej adresy zo strany Kupuj\u00faceho.<\/p><h3 data-path-to-node=\"28\">5. Odst\u00fapenie od zmluvy (Pou\u010denie spotrebite\u013ea)<\/h3><p data-path-to-node=\"29\">5.1. V zmysle \u00a7 19 ods. 1 p\u00edsm. l) z\u00e1kona \u010d. 108\/2024 Z. z. o ochrane spotrebite\u013ea <b data-path-to-node=\"29\" data-index-in-node=\"83\">spotrebite\u013e nem\u00e1 pr\u00e1vo odst\u00fapi\u0165 od zmluvy<\/b>, ktorej predmetom je dodanie digit\u00e1lneho obsahu inak ako na hmotnom nosi\u010di, ak sa jeho poskytovanie za\u010dalo s jeho v\u00fdslovn\u00fdm s\u00fahlasom a spotrebite\u013e vyhl\u00e1sil, \u017ee bol riadne pou\u010den\u00fd o tom, \u017ee vyjadren\u00edm s\u00fahlasu str\u00e1ca pr\u00e1vo na odst\u00fapenie od zmluvy.<\/p><p data-path-to-node=\"30\">5.2. Ods\u00fahlasen\u00edm t\u00fdchto VOP v objedn\u00e1vkovom procese Kupuj\u00faci ude\u013euje v\u00fdslovn\u00fd s\u00fahlas so za\u010dat\u00edm dod\u00e1vania digit\u00e1lneho obsahu pred uplynut\u00edm lehoty na odst\u00fapenie od zmluvy a berie na vedomie, \u017ee t\u00fdm <b data-path-to-node=\"30\" data-index-in-node=\"199\">str\u00e1ca pr\u00e1vo na odst\u00fapenie od k\u00fapnej zmluvy po dodan\u00ed produktu<\/b>.<\/p><h3 data-path-to-node=\"32\">6. Autorsk\u00e9 pr\u00e1va a podmienky pou\u017e\u00edvania (Licencia)<\/h3><p data-path-to-node=\"33\">6.1. V\u0161etky digit\u00e1lne produkty (Excel \u0161abl\u00f3ny, Google Sheets, n\u00e1vody, grafik\u00e1 a texty) s\u00fa autorsk\u00fdm dielom Pred\u00e1vaj\u00faceho a podliehaj\u00fa ochrane pod\u013ea Autorsk\u00e9ho z\u00e1kona (z\u00e1kon \u010d. 185\/2015 Z. z.).<\/p><p data-path-to-node=\"34\">6.2. Zak\u00fapen\u00edm digit\u00e1lneho produktu z\u00edskava Kupuj\u00faci <b data-path-to-node=\"34\" data-index-in-node=\"53\">neexkluz\u00edvnu, neprenosn\u00fa osobn\u00fa licenciu<\/b> na pou\u017e\u00edvanie produktu pre svoju vlastn\u00fa osobn\u00fa alebo intern\u00fa podnikate\u013esk\u00fa potrebu.<\/p><p data-path-to-node=\"35\">6.3. <b data-path-to-node=\"35\" data-index-in-node=\"5\">Kupuj\u00faci nesmie:<\/b><\/p><ul data-path-to-node=\"36\"><li><p data-path-to-node=\"36,0,0\">\u0160\u00edri\u0165, kop\u00edrova\u0165, pred\u00e1va\u0165, prenaj\u00edma\u0165, darova\u0165 ani inak spr\u00edstup\u0148ova\u0165 digit\u00e1lny produkt tret\u00edm osob\u00e1m.<\/p><\/li><li><p data-path-to-node=\"36,1,0\">Poskytova\u0165 odkaz na stiahnutie alebo k\u00f3piu Google Sheets \u0161abl\u00f3ny in\u00fdm osob\u00e1m.<\/p><\/li><li><p data-path-to-node=\"36,2,0\">Vyd\u00e1va\u0165 produkt za vlastn\u00e9 dielo.<\/p><\/li><\/ul><p data-path-to-node=\"36,2,0\">6.4. Poru\u0161enie autorsk\u00fdch pr\u00e1v zaklad\u00e1 n\u00e1rok Pred\u00e1vaj\u00faceho na n\u00e1hradu \u0161kody a vydanie bezd\u00f4vodn\u00e9ho obohatenia.<\/p><h3 data-path-to-node=\"38\">7. Pr\u00e1va z vadn\u00e9ho plnenia a Reklam\u00e1cie<\/h3><p data-path-to-node=\"39\">7.1. Pred\u00e1vaj\u00faci zodpoved\u00e1 za to, \u017ee digit\u00e1lny produkt pri prevzat\u00ed nem\u00e1 vady a je v zhode s popisom na webovej str\u00e1nke.<\/p><p data-path-to-node=\"40\">7.2. Ak m\u00e1 digit\u00e1lny produkt vadu (napr. po\u0161koden\u00fd s\u00fabor, nefunk\u010dn\u00fd link, nefunk\u010dn\u00e9 vzorce z d\u00f4vodu chyby na strane Pred\u00e1vaj\u00faceho), Kupuj\u00faci m\u00e1 pr\u00e1vo uplatni\u0165 reklam\u00e1ciu e-mailom na: sofinela@sofinela.sk<\/p><p data-path-to-node=\"41\">7.3. Pred\u00e1vaj\u00faci vybav\u00ed reklam\u00e1ciu (opravou s\u00faboru, zaslan\u00edm nov\u00e9ho funk\u010dn\u00e9ho odkazu) bez zbyto\u010dn\u00e9ho odkladu, najnesk\u00f4r do 30 dn\u00ed od jej doru\u010denia.<\/p><p data-path-to-node=\"42\">7.4. Pred\u00e1vaj\u00faci nezodpoved\u00e1 za nefunk\u010dnos\u0165 produktu sp\u00f4soben\u00fa nekompatibilitou so softv\u00e9rom Kupuj\u00faceho (napr. nepodporovan\u00e1 star\u00e1 verzia Excelu) alebo nespr\u00e1vnymi z\u00e1sahmi Kupuj\u00faceho do uzamknut\u00fdch\/vzorcov\u00fdch pol\u00ed.<\/p><h3 data-path-to-node=\"44\">8. Ochrana osobn\u00fdch \u00fadajov<\/h3><p data-path-to-node=\"45\">8.1. Sprac\u00favanie osobn\u00fdch \u00fadajov Kupuj\u00faceho prebieha v s\u00falade s Nariaden\u00edm GDPR a z\u00e1konom \u010d. 18\/2018 Z. z. o ochrane osobn\u00fdch \u00fadajov. Podrobn\u00e9 inform\u00e1cie o sprac\u00favan\u00ed osobn\u00fdch \u00fadajov s\u00fa dostupn\u00e9 na samostatnej podstr\u00e1nke Ochrana osobn\u00fdch \u00fadajov.<\/p><h3 data-path-to-node=\"47\">9. Org\u00e1n dozoru<\/h3><p data-path-to-node=\"48\">Org\u00e1nom dozoru v oblasti ochrany spotrebite\u013ea je:<\/p><p data-path-to-node=\"49\"><b data-path-to-node=\"49\" data-index-in-node=\"0\">Slovensk\u00e1 obchodn\u00e1 in\u0161pekcia (SOI)<\/b><\/p><p data-path-to-node=\"50\">In\u0161pektor\u00e1t SOI pre Bratislavsk\u00fd kraj<\/p><p data-path-to-node=\"50\">Bajkalsk\u00e1 21\/A, P. O. BOX \u010d. 5, 820 07 Bratislava 27<\/p><p data-path-to-node=\"52\">www.soi.sk<\/p><h3 data-path-to-node=\"54\">10. Z\u00e1vere\u010dn\u00e9 ustanovenia<\/h3><p data-path-to-node=\"55\">10.1. Tieto VOP s\u00fa platn\u00e9 a \u00fa\u010dinn\u00e9 od 1.9.2026.<\/p><p data-path-to-node=\"56\">10.2. Pred\u00e1vaj\u00faci si vyhradzuje pr\u00e1vo zmeni\u0165 alebo doplni\u0165 VOP. Zmena VOP sa nevz\u0165ahuje na u\u017e vytvoren\u00e9 a nezaplaten\u00e9 objedn\u00e1vky.<\/p><p data-path-to-node=\"57\">10.3. Vz\u0165ahy neupraven\u00e9 t\u00fdmito VOP sa spravuj\u00fa pr\u00edslu\u0161n\u00fdmi ustanoveniami Ob\u010dianskeho z\u00e1konn\u00edka, Obchodn\u00e9ho z\u00e1konn\u00edka (v pr\u00edpade podnikate\u013eov) a z\u00e1kona o ochrane spotrebite\u013ea.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>V\u0161eobecn\u00e9 obchodn\u00e9 podmienky 1. V\u0161eobecn\u00e9 ustanovenia a vymedzenie pojmov 1.1. Tieto V\u0161eobecn\u00e9 obchodn\u00e9 podmienky (\u010falej len \u201eVOP\u201c) upravuj\u00fa pr\u00e1va a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1195","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sofinela.com\/en\/wp-json\/wp\/v2\/pages\/1195","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sofinela.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sofinela.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sofinela.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sofinela.com\/en\/wp-json\/wp\/v2\/comments?post=1195"}],"version-history":[{"count":14,"href":"https:\/\/sofinela.com\/en\/wp-json\/wp\/v2\/pages\/1195\/revisions"}],"predecessor-version":[{"id":1848,"href":"https:\/\/sofinela.com\/en\/wp-json\/wp\/v2\/pages\/1195\/revisions\/1848"}],"wp:attachment":[{"href":"https:\/\/sofinela.com\/en\/wp-json\/wp\/v2\/media?parent=1195"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}